Refer & Earn — Programme Terms

These terms govern the Refer & Earn programme in the Mobile Dairy app, operated by Adhyay Infotech Private Limited ("we", "us"). By taking part you agree to them.

In short

• Refer a new dairy and you earn reward points; the dairy that joins with your code gets joining points too.
• Each point is worth a set rupee value, shown in the app.
• Points are credited only after the referred dairy pays for its first subscription — a free trial does not count.
• The referred dairy must pay within the qualifying period shown in the app, or the referral expires and no points are given.
• Points expire after a set period; the app warns you before they do.
• Redeem points as Amazon or Flipkart shopping vouchers (all users), or by bank transfer (registered dealers).

The exact point amounts, values, periods and redemption limits are shown in the app and may differ between offers, users and dealers. The figures in the app at the time you refer someone are the ones that apply.

1. Who can take part

• You must have a Mobile Dairy account with a verified mobile number.
• Anyone you invite must be registering a new dairy. Someone who already has a paid subscription with us cannot be referred.
• You cannot refer yourself, and you cannot use a code belonging to the same mobile number or the same dairy owner.

2. How to refer someone

Your referral code is shown on the Refer & Earn screen in the app. Share it however you like — WhatsApp, a phone call, or in person.

The person you invite enters your code when they register their dairy. The code must be entered during registration — it cannot be added afterwards.

3. One code, once

A person can use one referral or offer code, once, ever. If more than one code is entered, the first one accepted applies. Codes cannot be combined, changed, or transferred to a different account later.

4. When points are credited

This is the most important rule in the programme.

Points are credited only when the dairy you referred pays for its first subscription.

• When they register with your code, your referral shows as Pending — nothing is credited yet.
• When they pay for their first subscription, both of you are credited and the referral shows as Rewarded.
• Free trials do not count. A trial period is not a payment.
• They must pay within the qualifying period shown in the app. If they do not, the referral expires and no points are credited to either of you.

You can see the deadline for your own pending points in the app.

5. Point value and expiry

• Each point has a set rupee value and is used inside this programme only.
• Points expire after a set period from the day they are credited. Expired points cannot be restored, and the app warns you in advance.
• Points are not transferable — they cannot be moved between accounts, sold, or given to another person.
• Points are not money. They have no cash value except through the redemption options below and cannot be exchanged for cash on request.

6. Using your points

Shopping vouchers

• Available to all users, within the minimum and maximum amounts shown in the app.
• We buy an Amazon or Flipkart gift voucher for that amount and send the voucher code to the email address you give us.
• The voucher is issued by Amazon or Flipkart and is subject to their terms, including their own expiry dates. Once we have sent you a voucher code, that voucher is your responsibility — we cannot replace a voucher code that is lost, shared, or used by someone else, because we do not keep a copy of it.

Bank transfer — registered dealers only

• Available only to registered dealers with completed KYC and bank details on file, above the minimum shown in the app.
• Paid to the bank account held in your dealer records. You cannot change the destination account from the app; contact us to update your details.
• Amounts you receive are your income, and you are responsible for your own tax obligations on them.

7. How a request is handled

• You choose an amount and submit a request. Your points are deducted straight away so the same points cannot be spent twice.
• We review the request. If approved, we buy the voucher or make the transfer.
• If we cannot fulfil it, we reject it and your points are returned to you in full. You will see both the deduction and the refund in your points history.
• Cancelling: you can cancel your own request while it is still Requested. Once we have approved it, it can no longer be cancelled. Cancelling returns your points in full.
• One at a time: you can have one request in progress at a time.
• Timing: vouchers and transfers are processed manually and are not instant — please allow a few working days.

8. Dealers

If you are a registered dealer:

• You earn dealer points for each dairy you bring in that pays for a subscription.
• The dairy you bring in does not receive a joining bonus, because your dealer fee already covers that signup.
• You redeem to your bank account, not to shopping vouchers.
• Everything else in these terms applies to you in the same way.

9. Offer codes

From time to time we publish offer codes (for example, a festival offer). These work the same way as a referral code, with two differences:

• The points amount is set for each offer and is shown before you use the code.
• Each offer has a limited number of uses and a closing date. Once an offer is fully claimed or has closed, the code stops working, even if you were shown it earlier. Points from an offer are still credited only after the first subscription payment, and the same qualifying period applies.

10. Fair use

We may withhold points, cancel a request, or remove points already credited if we find:

• accounts created only to claim referral points;
• the same person or dairy registered more than once under different numbers;
• false or borrowed identity or payment details;
• coordinated attempts to claim points without genuine new customers;
• or any other misuse of the programme.

Where we do this, we will tell you the reason.

11. Changes to the programme

We may change the points amounts, the redemption options, or these terms, and we may pause or end the programme.

Referrals already made are protected. If you referred someone before a change, that referral pays the amount promised when they used your code — not the new amount. Points already credited to you are not reduced by a change to the programme.

We will give notice of material changes in the app.

12. Your information

To run this programme we use your name, mobile number, and — where relevant — the email address you give us for voucher delivery and, for dealers, your PAN and bank details. Names and partially masked mobile numbers of people you referred are shown to you so you can see the status of your referrals. This is handled in line with our Privacy Policy.

13. Contact and disputes

For questions about your points, or a request that has not arrived, contact us at [email protected] or +91 9082428168, quoting your registered mobile number.

Your points history in the app is the record of what has been credited and used — please check it before raising a query.

Any dispute relating to this programme is subject to the laws of India.